Contact
Last updated: 19 October 2026
Questions about the guide, a missing email, a refund, or something you would like to see in a video: write to us. A person reads every message and answers within two working days.
support@japanesehomerules.shop
Before you write
- The files did not arrive. Check the spam folder first. If they are not there, write from the email you used to pay, and we send them again.
- A refund. Reply to your receipt. You do not need to explain. See the refund policy.
- Letters. Every weekly letter has an unsubscribe link at the bottom.
Who we are
[Seller legal name], [Country]. Setsuko is the storyteller of our channel, a character we created; the team behind Japanese Home Rules answers your mail.